Privacy Policy
Introduction
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully.
Information We Collect
We collect personal information that you voluntarily provide to us when you place an order. The personal information we collect includes:
- Name
- Email Address
- Phone Number
- Payment Information (Collected with Stripe Elements and handled by Stripe)
How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: We use your payment information to process orders through our third-party payment processor, Stripe.
- To Communicate with You: We use your contact information to contact only about your orders.
- To Improve Our Services: We use anonymous cookieless analytics tools to monitor the use of our website and improve its functionality.
Third-Party Services
Stripe
We use Stripe to process payments. Stripe handles your payment information directly and does not share your full payment details with us. Stripe may collect and process personal data, including payment information, in accordance with their Privacy Policy. Stripe is certified to the highest industry standards and has been audited by a PCI-certified auditor.
Twilio
We use Twilio to send text messages and make voice calls for order notifications. Twilio processes your phone number and any content of the text messages. Twilio is responsible for protecting your personal data under their Data Processing Addendum and Privacy Notice.
Resend
We use Resend to send transactional emails, such as order confirmations and status updates. Resend processes your email address and any content of the emails. Resend is committed to protecting your data in compliance with their Data Processing Addendum Privacy Policy.
Turso
We use Turso as our database to temporarily store your personal data, such as name, email, and phone number, which is deleted once the order is fulfilled. Turso is responsible for protecting your personal data in compliance with their Privacy Policy. Please note that we use Turso on a free-tier plan, which does not include a dedicated Data Protection Addendum.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. Data stored in Turso is kept temporarily and is deleted after your order is completed.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
To exercise any of these rights, please contact us at contact@los-colorados.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: contact@los-colorados.com